Privacy Policy

Introduction

WoNatura is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our educational consultation services.

This policy applies to information collected through our website. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you submit an inquiry through our contact form, we may collect the following information:

• Full name
• Email address
• Phone number (optional)
• Information about your area of interest
• Your questions or inquiry details

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide educational information
• To communicate with you about our services
• To improve our website and services
• To analyze website usage and trends
• To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• With service providers who assist us in operating our website (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about how we use cookies, please refer to our Cookie Policy.

Your Rights

Under UK data protection laws, you have the following rights:

• The right to access your personal information
• The right to rectification of inaccurate information
• The right to erasure of your information
• The right to restrict processing of your information
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Inquiry information is typically retained for up to two years.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

WoNatura
16 Willowbank Drive
Bath BA1 5TZ
United Kingdom
Phone: +44 1225 419 880
Email: [email protected]